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Medical Information Analyst - Fluent Norwegian

Job Field:
Pharmacy and Scientific Jobs
Speciality:
Pharmacist Jobs
Doctor & Nurse Grade Type:
Nurse Grades
Doctor & Nurse Grade:
Health Visitor/Community Nurse Jobs
Country:
Ireland
Region:
Cork
Contract Type:
Permanent
Currency:
EUR
Salary:
30,000 to 40,000 per annum
Salary Description:
Paid Holidays,Canteen,Parking,VHI,Pension,Relocation package,Vouchers,Staff discount,See Description
Posted:
02-Dec-16
Recruiter:
PE Global Healthcare
Job Ref:
17767


PE Global are now recruiting a Medical Information Analyst – Fluent Norwegian in association with our client, an award winning company that offers one of the best benefit and pay packages in Ireland.
Purpose
The purpose of the Medical Information Analyst is to support Medical Information Services in Europe. This role is a customer service analyst responsible for professionally responding to medical/pharmaceutical inquiries from HCPs, patients and other customers. The analyst will also be responsible for documenting all customer interactions in the appropriate computer system.
Basic Qualifications

Bachelor´s degree or equivalent related business experience.

Educational/work background in a health care, medical affairs, clinical development, scientific or medical communications field.

Working Fluency in Both English and Norwegian

Knowledge of contact centre or medical information operational experience preferred.

Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.

Excellent written skills to succinctly, accurately and objectively respond to customers queries.

Able to respond flexibly and empathetically to customer needs, managing their expectations effectively.

Proactive, analytical and pragmatic approach to problem solving.

Able to work under pressure, juggling short deadlines, multiple priorities and concern for maintaining standards.

Good time management skills.

Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their expectations.

Experience of software packages such as Word, Excel and Outlook.

Sound background to understand national health care systems and organizational hierarchies

Additional Skills/Preferences


Project management experience would be an advantage

Fluency in Swedish and Danish would be an advantage

Benefits:


Award winning Company

Immediate and Comprehensive VHI medical insurance for you and your family

Strong work/life balance 37.5hrs per week (no weekend or evening work)

Life Assurance

Immediate Pension Scheme

Employee Assistance Programme

Employee Recognition Scheme

Live Life Programme

Educational Assistance Scheme

Progression Opportunities

Subsidised Superior Canteen and Complimentary Tea and Coffee

Relocation Package

Subsidised Gym membership

Please contact Aine by email via aine.lynch@locumexpress.ie or call 021- 4297901

PE Global work with some of the world’s largest pharmaceutical, medical devices and biotechnology companies with whom we have a high success rate in placing professionals across multiple disciplines and locations.
We are renowned for providing highly technical and innovative candidates on behalf of our clients and have successfully established our reputation for excellence and gained an outstanding track record with these clients.

Register today to keep your finger on the Job Opportunity Pulse.

Closing Date:
28/12/2016

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